Prices
DrTekla Miniatures. will always endavour to maintain prices, but prices are subject to change without notice.

Specification
Drtekla Miniatures reserves the right to change the specification of a product and/or its contents without notice.

Substitutions
If an item is out of stock that is part of a kit or set, Drtekla Miniatures may substitute a similar item of at least the same value. We would not expect any of the substitutions to cause any significant inconvenience or disappointment. However, if you return the substituted item in un-used condition we will offer other substitutes or send the usual set item as soon as stock is available. If you are a consumer you have the right to return the set or kit for a full refund (see cancellation below)

Claims for goods damaged or lost in transit
Claims for damaged goods or missing items must be made to Airbrushes.com within 3 working days of receipt of the goods. Claims for missing parcels must be made within 10 working days after placing the order.

In the case of damaged goods, inform us first within the three working days and then you have a reasonable period of time to return the goods by following the returns procedure

We will replace the goods as soon as possible after receiving the returned goods. However, if you require replacements sooner you must place a new order and pay for the new goods. We will then refund the amount paid for the returned goods when we receive them. This policy helps us to keep track of the movement of goods.

In the case of lost or delayed parcels, we will take a reasonable time to track the parcel and establish its whereabouts. If the parcel is located we will arrange for it to be delivered to you as soon as possible. If it is deemed lost we will send replacement goods.

Cancellation
If you are a consumer you have the right, to cancel the contract and receive a full refund.

You must inform us in either writing or electronic mail of your desire to cancel within seven working days commencing on the day after the day the goods are delivered to you. You then have a reasonable period to return the goods to us.

You must return the goods to us at your cost in an unused, re-saleable condition and in their orginal packaging. We advise you to ensure the goods are adequately insured during transit. You are responsible for the goods, including the shipping costs, until they reach us.

DrTekla Miniatures shall refund the total amount of money paid by you for the goods, within 30 days of receipt of cancellation in writing or electronic mail from you. This does not affect your statutory rights as a consumer.

If the goods are returned in a used condition or not re-saleable condition and if Airbrushes.com are able to clean, service, repair or recondition an item to be re-saleable then we may, at our discretion, refund the money paid for the item minus a reasonable handling charge to cover servicing and administration costs. If we are unable to recondition an item then we will not refund the money for that item.

Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with DrTekla Miniatures or using this web site as a shopping resource. Any other use of materials on this web site including reproduction for purposes other than those noted above, modification, distribution, or republication without prior written consent of Drtekla Miniatures is strictly prohibited and could lead to legal action.

Disclaimer
Drtekla Miniatures does not represent or warrant that the information accessible via this web service is accurate, complete or current. Price and availability information is subject to change without notice.

For any queries or complaints about goods or services please contact tekla@piasta.pl or write to the above address.